Call Us Today! (800) 928-7809
Medical & Commercial Collection Services
50+ Years Recovering Accounts Receivables
At GLA, Inc., our services provide solutions for all your debt collection needs. With over 40 years of experience, GLA Collection Company offers a full range of services to our clients to collect their accounts in a professional, ethical and timely manner. GLA, Inc. offers our clients a service that positively affects the bottom line.
GLA, Inc. was established in 1974 as a full service professional collection agency. Our agents participate in an ongoing training program with access to the most current regulations and collection laws. GLA, Inc. is committed to provide our collectors with the latest technology available to maximize collection efforts.
New Technologies
We work closely with Healthcare and Collections organizations to stay fully up to date on the changing trends in the debt collection industry. We continuously embrace new technologies and techniques that maximize our collection efforts.
Take advantage of our online reporting and tools to review the status of all of your accounts. Quickly and easily send us new accounts to pursue through the online client portal. Remove accounts instantly.
We Provide Services For:
- Medical Collection
- Commercial Collections
- Credit and Consumer Collections
Proud Members of The Following Organizations:
American Collectors Association
Better Business Bureau
National Association of Credit Bureaus
Healthcare
Financial Management Association
Indiana Medical Group Management Association
Indiana Chamber of Commerce
U.S. Chamber of Commerce
We Provide Services To:
- Charlotte, NC
- Asheville, NC
- Hendersonville, NC
- Columbia, SC
- Greenville, SC
- Spartanburg, SC
- Anderson, SC
- Charleston, SC
- Augusta, GA
- Athens, GA
- Johnson City, TN
Services:
- Client Services
- Early Out Program
- Pre-Collect Program
- Medical Collections
- Commercial Collections
- Credit and Consumer Collections
- GLA Company Workshops
Early-Out Program
Successful early-out support is not just about recovering the money, it is also about serving as an extension of your office staff. We believe that we are patient advocates and can serve a vital role in explaining to patients about their bill, discuss their eligibility for third party coverage, and listen to other issues they have regarding their stay or service at the clinic/hospital in a patient-friendly manner.
Pre-Collect Program
Our Pre-Collect program is designed for those clients who prefer a less confrontational approach in order to motivate a patient to pay their bill before it requires more conventional collection methods.
Pre-Collect Plus
Our Pre-Collection Plus consists of not only a series of pre-collect letters, but also includes automated outbound messaging calls to the patient. Unlike conventional collection fees, this is a lower-cost commission and/or a flat-rate program with no up-front fees or additional costs.
Time Payment Plan
Our Time Payment Plan is a convenient and effective way for patients to pay their medical bill in monthly installments. The payment schedule can range from two to thirty-six months, depending on the amount due and the patient's financial situation. We will work with the patient to provide arrangements to meet their needs.
Insurance Follow-up
This program will keep you current with your unpaid claims and keep your patients informed to the status of their insurance claim.
Medical Collections
Our collection procedures follow a multi-step process that allows for the most effective collection of payment. Starting with Placement, all accounts will be entered into our system and the initial collection notice sent within 48 hours of receipt. Follow-up takes place 30 days after the first notice is sent, as directed by the Fair Debt Collection Practice Act, and second letter is sent. After 30 days, the collector will receive the account for telephone contact.
GLA, Inc. represents your company with utmost professionalism. We attempt to obtain all information needed to collect accounts on the first contact using a ten-step process. Call us at
(800) 928-7809 for more information.